Privacy Policy

This Privacy Policy applies to the reHealth website and explains how reHealth collects, uses, stores and protects your personal information.

At reHealth, we respect your privacy and are committed to protecting your personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern how personal information is collected, used, disclosed and stored.

Collection of Personal Information
Many areas of the reHealth website can be accessed without providing any personal information. However, certain website features may require you to provide personal information, including subscribing to our newsletter or booking an appointment online.

Online Bookings
reHealth uses Cliniko as its practice management and online booking platform.

When making an appointment through our online booking system, Cliniko may collect information including:

• First name
• Last name
• Date of birth
• Email address
• Mobile phone number
• Time zone
• Appointment details

Cliniko is also used to assist with appointment scheduling, patient records, billing, reporting and practice administration.

For more information about how Cliniko handles personal information, please refer to:

Cliniko Privacy Policy:
https://www.cliniko.com/policies/privacy/

Sharing of Personal Information
reHealth does not sell, rent or trade personal information collected through our website.

Personal information may be disclosed only where necessary to:

• Provide healthcare services
• Facilitate appointment bookings and communications
• Process payments and health fund claims
• Comply with legal obligations
• Work with trusted service providers who assist in operating our business

Any third-party providers engaged by reHealth are required to handle personal information appropriately and securely.

Data Security
reHealth takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored electronically and/or in secure physical records. Access is restricted to authorised personnel who require access in the course of their duties.

Changes to This Privacy Policy
From time to time, we may update this Privacy Policy to reflect changes in legislation, technology, business practices or services.

Any changes will be published on our website, and the updated version will apply from the date of publication.

Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact reHealth directly.