Patient information

Appointment fees, clinic details and patient FAQs for reHealth

Patient Information

Find what you are looking for

Where to find the reHealth clinics

Doreen

Address:
Level 1, Unit 106/95 Hazel Glen Drive, Doreen

Fax: 03 9012 4190

Email: doreen@rehealthclinic.com.au

Business Hours:

Mon to Fri: 8:00am to 8:00pm
Saturday: 8:00am to 1:00pm

Parking:

Free parking is available along Hazel Glen Drive and in the shared Woolworths/Laurimar Town Centre car park. To access the clinic, enter through the ground-floor glass doors next to the news agency on Hazel Glen Drive, then take the lift to Level 1. The clinic is located near the karate school, lawyers, and Kumon. Please allow a few extra minutes to park and make your way upstairs.

Balwyn North

Address:
294 Doncaster Rd, Balwyn North

Phone: 03 8797 1991

Fax: 03 9012 4190

Email: balwyn@rehealthclinic.com.au

Business Hours:

Mon, Wed, Fri 8:00am – 7:30pm
Tue, Thurs 8:30am – 7:30pm
Sat 8:00am to 1:00pm

Parking:

Free parking is available at the rear of the building, with additional unrestricted street parking nearby. Access the rear car park via Agnes Avenue’s side street off Doncaster Road. Please allow a few extra minutes to find a park during peak times.

Appointment fees

Initial or standard consultation For all appointments at Balwyn North and Doreen, excluding items below and Clinical Pilates.	$120
Medicare EPC Non-Concession	$120 (rebate $63.40)
Medicare EPC Concession	$63.40 (rebate $63.40)
Chiropractic (Damian – Balwyn North)	Initial (45 min) – $120 Standard (15 min) – $78 Medicare Concession* – $68 (rebate $63.40)
Myotherapy (Doreen)	Initial (60 min) – $140 Standard (40 min) – $120
Women’s health physiotherapy (Doreen)	Initial (60 min) – $192 Standard (40 min) – $142
Addon Services Additional treatment options that may be recommended and provided as part of your consultation.	Radial Shockwave Therapy: +$25 Focus Shockwave Therapy: +$50 High Power Laser Therapy: +$25

Initial or standard consultation: $120

For all appointments at Balwyn North and Doreen, excluding items below and Clinical Pilates.

Medicare EPC Non-Concession: $120 (rebate $63.40)

Medicare EPC Concession: $63.40 (rebate $63.40)

Chiropractic (Balwyn North):

Initial (45 min) – $120

Standard (15 min) – $78

Medicare Concession* – $68 (rebate $63.40)

Myotherapy (Doreen):

Initial (60 min) – $140

Standard (40 min) – $120

Women’s health physiotherapy (Doreen):

Initial (60 min) – $192

Standard (40 min) – $142

Addon Services

Additional treatment options that may be recommended and provided as part of your consultation.

Radial Shockwave Therapy: +$25

Focus Shockwave Therapy: +$50

High Power Laser Therapy: +$25

Please note

Concession discount applies only to patients holding a valid Health Care card or Pension card. Seniors’ cards do not qualify.
Full payment is required at the time of appointment.
For Medicare EPC referrals, full payment is required on the day. The Medicare rebate can be processed immediately through Medicare’s on-the-spot claiming system.
Shockwave and High Power Laser Therapy incur and additional fee, as outlined above, when added to an initial or standard consultation.
Fees are subject to change without notice at the discretion of reHealth.
All packages expire 12 months from the date of purchase.

Frequently Asked Questions

How do I book an appointment?

You can book online anytime via our booking portal, or call your preferred clinic directly. Online booking is the fastest way to secure your appointment.

Where are the clinics located?

We have two locations – Doreen and Balwyn North. Full addresses, contact details and opening hours are listed above.

Do you bulk bill?

We do not bulk bill. Consultation fees apply to all appointments. If you have a Medicare EPC referral, full payment is required on the day and your Medicare rebate can be processed immediately through on-the-spot claiming. WorkSafe and TAC patients should contact the clinic directly to discuss their cover before booking.

Do I need a referral?

You do not need a referral to book most appointments. If you have a Medicare EPC plan from your GP, bring it to your first appointment.

Do you see children and adults?

Yes, we see patients of all ages. If you are booking for a child under 18, a parent or guardian must be present for the appointment.

How much does an appointment cost?

Fees vary depending on the service and appointment type. A full breakdown is listed above under Appointment Fees.

Do I need to pay on the day?

Yes, full payment is required at the time of your appointment. We do not offer invoicing or payment plans.

What payment methods do you accept?

We accept EFTPOS, Visa, Mastercard, AMEX and cash payments.

For your convenience, Medicare rebates can be processed on the spot at the clinic, with the rebate paid directly into your nominated bank account.

We also offer on-the-spot private health insurance claiming via our HICAPS terminal, allowing you to pay only the gap amount (subject to your level of cover and available benefits).

Where applicable, we can also facilitate third-party direct billing arrangements, including approved WorkCover, TAC, NDIS and other insurer-funded claims.

What is your attendance policy?

To ensure appointment times remain available for all patients, we kindly ask that any cancellations or appointment changes be made with at least 24 hours’ notice.

Appointments cancelled with less than 24 hours’ notice, or missed appointments, may incur a fee of up to 100% of the scheduled appointment cost.

We understand that unexpected situations can arise; however, late cancellations often leave insufficient time for another patient to access care. Providing adequate notice helps us offer appointments to those who may be waiting and allows our practitioners to manage their schedules effectively.

Thank you for your understanding and cooperation. We appreciate your support in helping us provide timely care to all our patients.

What should I bring to my first appointment?

Please bring a valid photo ID, your Medicare card, any relevant referrals or imaging, and a list of current medications if applicable. Wear comfortable clothing suitable for movement.

Is my personal and health information kept private?

Yes. Your information is collected, stored and managed in accordance with the Australian Privacy Act and relevant health privacy legislation. We will never share your information without your consent, except where required by law. Our full privacy policy is available on our website.

What if I need to update my personal or health information?

Contact the clinic directly and a member of our team will update your records. Keeping your information current helps us provide the best care possible.

Have a question that’s not listed here?

We’re here to help! Contact the clinic closest to you and speak with our friendly team:

Phone reHealth Doreen: 03 9715 0582
Phone reHealth Balwyn North: 03 8797 1991

How to book your appointment

Use our online booking portal to find a time that suits you at either our Doreen or Balwyn North clinic. If you’d prefer to speak with someone, call your nearest clinic and our team will help you get started.

Patient information